HELP - FAQ & HOW TO EMAIL US
- general info
- troubleshooting
- protipz
- how to email us
GENERAL INFO:
Where can I find more material about this project?
There's an 'info' section inside the S:S&S EP App, it's linked from the record menu. From there you'll see who created the project & what tools were used. Also, take a look at the 'about' section on this here website.
I'm enjoying the music in S:S&S EP - is there an album somewhere that I can listen to?
Yep, take a look at the 'about' and 'music' sections on this here website. Note: If you bought the edition for electric computers from swordandsworcery.com or on Steam then you may already own this record - just take a look at your directory structure and you'll see what you're looking for.
What platforms is S:S&S EP available on?
On this website to the right you'll see that it's on iOS & Android as well as Mac, PC & Linux.
The original target platform was the iPhone 4, however it was released first on the iPad.
Can I transfer my S:S&S EP save data from one machine to another?
There's nothing within S:S&S EP in particular to support this, however some platforms (eg. Steam) allow 'cloud saves' so that's something to look into
I bought S:S&S EP on platform X, now I'd like to get it on platform Y - what do I do?
You're probably going to have to re-buy S:S&S EP.
TROUBLESHOOTING
We're constantly trying to catch & iron out issues, we feel pretty good about what's out there but weird things will crop up... and when they do, here are some trouble-shooting-steps.
If you're on iOS, similar steps would apply for Android:
- Update to the latest iOS version to be safe.
- If you have an iOS with multi-tasking, force-quit the App before booting it up (double-tap Home, touch & hold on the #sworcery App in the multi-tasking tab, tap #sworcery to quit it).
- Strange issues with iOS can be resolved by rebooting the machine (hold the sleep button, then slide to switch the machine off, press Home to turn it back on).
If S:S&S EP is still acting up then shoot our support team an email (below).
PROTIPZ
Be sure to consult The Megatome, there are often clues waiting for you there!
Did you know you can heal while in battle by holding the shield button down for eight seconds? It's true!
For a complete spoiler-heavy walkthrough you may wish to consult this S:S&S EP walkthrough at Pocket Gamer.
HOW TO EMAIL US?
If you require some support or troubleshooting, or if you have some other inquiry, then the relevant form is below. These emails will connect to Superbrothers & Capy, including support people at Capy.
If you're looking to get in touch with Superbrothers, Capy or Jim Guthrie individually you might want to click over to the relevant website, linked at top left, there'll likely be contact info there.
Contact Me
This form will allow you to send a secure email to the owner of this page. Your email address is not logged by this system, but will be attached to the message that is forwarded from this page.- Your Name *
- Your Email *
- Subject *
- Message *